policy) shall apply as of 25 May 2018.
This Personal data protection policy has been
developed in compliance with Art. 13 and Art. 14 of the Regulation (EU)
2016/679 of the European Parliament and the Council of 27 April 2016 on the
protection of natural persons with regard to the processing of personal data
and on the free movement of such data, and repealing Directive 95/46/EC (GDPR) General
Data Protection Regulation). The purpose of this personal data protection
policy is to inform you about the processing of your personal data, the aims of
this processing, the measures and safeguards to protect your personal data, as
well as about your rights under GDPR and the legislation of the EU and the
Republic of Bulgaria.
1. Data controller
The data controller within the meaning of GDPR (hereafter
referred to as St. Kliment Ohridski
University Press, the publishing house, University publishing house, We, Us.)
is St. Kliment Ohridski University
Press (BULSTAT code: 000722757), which is responsible for the
protection of your personal data.
You can contact us and send us your requests, queries
and/or comments related to the collection, processing and storage of your
personal data on the following address: 64 Zlatovrah
Str. , Lozenets District, Sofia 1164.
You can send all your requests, queries and/or
comments to the following email address: firstname.lastname@example.org, or you can contact us by phone: 02/81
It is of great importance that the information we
hold about you should be accurate and up-to-date.
Please, note that by providing your personal data, you
acknowledge that you are 14 years old or older. If this is not the case, you
should contact us immediately so that we can take action to delete them.
Any information provided by you when using our website
and by which you can be identified, will only be used in accordance with this
2. What data we collect about you, for what purpose and on what grounds we
Personal data means any information about an
individual by which a person can be identified. Anonymous data are not included
in this category. We
process the following categories of personal data:
Communication data includes any communication that you
send to us whether it be via the contact form on our website, via email, social
media messaging or posting or any other communication that you send to us. We
process this data for the purposes of communicating with you, for record
keeping and for the establishment, pursuance or defence of legal claims. The
lawful grounds for this processing are our legitimate interests which in this
case are to reply to communications sent to us, to keep records and to
establish, pursue or defend legal claims.
Customer/client data includes data relating to any
purchases of publisher’s production and/or printing services such as: your
name, billing address, delivery address, email address, contact details
(telephone number), your purchase details, etc. We process this data to supply
the publisher’s production and/or services you have purchased and to keep
records of such transactions. Our lawful ground for this processing is the execution
of a contract between you and St. Kliment
Ohridski University Press, and/or taking steps to enter into such a
User data includes data about how you use our website and any online services
together with any data that you post for publication on our website or through
other online services. We process this data to operate our website and ensure that
relevant content is provided to you, to ensure the security of our website, to
maintain back-ups of our website and/or databases and to enable publication and
administration of our website, other online services and business. Our lawful
grounds for this processing are our legitimate interests which in this case are
to enable us to properly administer our website and our business.
Technical data includes data about your use of our
website and online services such as your IP address, your login data, details
about your browser, length of visit to pages on our website, page views and
navigation paths, details about the number of times you use our website, time
zone settings and other technology on the devices you use to access our
website. The source of this data is from our analytics tracking system. We
process this data to analyse your use of our website and other online services,
to administer and protect our business and website, to deliver relevant content
and advertisements to you and to understand the effectiveness of our
advertising. Our lawful grounds for this processing are our legitimate
interests which in this case are to enable us to properly administer our
website and our business, to grow our business, and to make decisions on our
Marketing data includes data about your
preferences in receiving marketing from us and our third parties and your
communication preferences. We process this data to enable you to partake in our
promotions such as games, prizes, free gifts, to deliver relevant website
content and advertisements to you and measure or understand the effectiveness
of this advertising. Our lawful grounds for this processing are our legitimate
interests which in this case are to study how customers use our publisher’s production/printing
services, to develop them, to grow our business and to make decisions on our marketing
Sensitive data. We do not collect any sensitive data
about you. Sensitive data is data related to details about your race or
ethnicity, religious or philosophical beliefs, sex life, sexual orientation,
political opinions, trade union membership, information about your health and
genetic and biometric data. We do not collect any information about criminal
convictions, committed crimes and offences.
Please note that when we are required to
collect personal data by law, or under the terms of the contract between us,
and you do not provide us with that data when requested, we may not be able to execute
the contract (for example, to deliver publisher’s production or printing
services to you). If you don’t provide us with the requested data, we may have
to cancel the publisher’s product or printing service you have ordered, but if
we do so, we will notify you in due course.
If we need to use your data for a new activity
that is not related to the contract, we will notify you and will state the
legal reasons for doing so.
We may process your personal data without your
knowledge or consent only where this is permitted by law. We do not carry out
any automated decision making or automated profiling.
3. How we collect your personal data
We may collect data about you by you providing
the data directly to us (for example by filling in forms on our site or by
sending us emails).
We may automatically collect certain data from
you as you use our website by using cookies and similar technologies. Please, refer
to item 10 of this document to read our cookies policy.
We may receive data from third parties such as
analytics providers (e.g. Google) based outside the EU, advertising networks (e.g.
Facebook) based outside the EU, search information providers (e.g. Google) based
outside the EU, providers of technical, payment and delivery services, data
brokers or aggregators.
4. Marketing communications
Our lawful ground for processing your personal
data to send you marketing communications is either your consent or our
legitimate interests (namely to grow our business activity).
Privacy and Electronic Communications Regulations, we may send you marketing
(A) you made a purchase, registered on our
website, or asked for information from us about our publisher’s production or
printing services, or
(B) you agreed to receive marketing
communications, and in each case you have not opted out of receiving such
communications since. Under the legal regulations, if you are a legal person,
we may send you marketing emails without your consent. In this case you can opt
out of receiving marketing emails from us at any time.
Before we share your personal data with any
third party for their own marketing purposes we will ask you for your express
You can ask us or third parties to stop sending
you marketing messages at any time by logging in to our website and your
account, and adding or removing the respective fields/options to adjust your
Please note that if you opt out of receiving
marketing communications, this opt-out does not apply to personal data provided
as a result of other transactions, such as purchases, warranty registrations
5. Disclosure of
We may have to share your personal data with
the parties set out below: service providers who provide IT and system
administration services; professional advisers including lawyers, bankers,
accountants, auditors and insurers; government bodies that require us to report
processing activities; courier companies.
require all third parties to whom we transfer your data to respect the security
of your personal data and to treat it in accordance with the law. We only allow
such third parties to process your personal data for specified purposes and in
accordance with our instructions.
6. Data security
We have put in place security measures to
prevent your personal data from being accidentally lost, used, altered,
disclosed, or accessed without authorisation. We also allow access to your
personal data only to those employees and partners who have justified
legitimate grounds to use such data. They will only process your personal data
on our instructions and they must keep it confidential.
We have procedures in place to deal with any
suspected personal data leak and will notify you and any applicable regulator
of such a breach if and when we are legally required to.
7. Data retention
We will retain your personal data according to
the Mandatory information on the rights
of the individuals for Data Protection (Privacy notice) for job applicants and
business partners and according to the Mandatory
information on the rights of the individuals for Data Protection (Privacy
notice) to fulfill the purposes we collected it for, including for the
purposes of satisfying any legal, accounting, or reporting requirements.
8. Your rights
Under data protection laws you have rights in
relation to your personal data that include the right to request access, correction,
erasure, restriction, transfer, to object to processing, to portability of data
and (where the lawful ground of processing is consent) to withdraw consent.
If you wish to exercise any of the above
rights, please contact us at: https://unipress.bg.
You have the right to data portability if there
are legal prerequisites and the conditions mentioned in the Mandatory information on the rights of the
individuals for Data Protection (Privacy notice) for job applicants and
business partners and in the Mandatory
information on the rights of the individuals for Data Protection (Privacy
notice) are met. In addition, on request we shall provide you with the
information we hold about you.
You will not have to pay a fee to access your
personal data (or to exercise any of the other rights). However, we may charge
a reasonable fee if your request is clearly unfounded, repetitive or excessive,
or refuse to comply with your request in these circumstances.
We may need to request specific information
from you to help us confirm your identity and ensure your right to access your
personal data (or to exercise any of your other rights). This is a security
measure to ensure that personal data is not disclosed to any person who has no
right to receive it. We may also contact you to ask you for further information
in relation to your request to speed up our response.
We shall try to respond to all legitimate
requests within one month. If your request is particularly complex or you have
made a number of requests, it may take us longer than a month. In this case, we
will notify you.
If you are not happy with any aspect of how we
collect and use your data, you have the right to complain to the Commission for
Personal Data Protection (https://www.cpdp.bg).
If you do have a complaint, we
should be grateful if you would contact us first, so that we can try to resolve
it for you.
9. Third-party links
This website may include links to third-party
websites, plug-ins and applications. Clicking on those links or enabling those
connections may allow third parties to collect or share data about you. We do
not control these third-party websites and are therefore not responsible for
their privacy statements. When you leave our website, we encourage you to read
the privacy notice of every website you visit.
As you use our website https://unipress.bg, we use digital tracking tools
like cookies. We do this to detect errors in our systems, to understand what
features are popular and not popular, and make recommendations that fit your
Cookies are small pieces of data that are sent
to your browser from a web server and are stored on your device so that the
website can recognize your computer. There are two types of cookies – permanent
and temporary or “session” cookies. Permanent cookies are stored as a file on
your computer or mobile device for an extended period of time. Session cookies
are temporarily placed on your computer when you visit our Site, but are deleted
when you close the page and are not permanently stored on your device. Most
your files or increase the risk of viruses on your computer.
We can use the following types of cookies:
Strictly necessary cookies. These cookies enable our website and
our products to function properly, as they allow you to browse the information
in them and to use their functions. For instance, thanks to them we can
show you the information on our site in the correct language, and so on. The
purpose of these “cookies” is to identify the user of this particular session
and to control the security.
Functional cookies. These cookies allow us to
tailor the work of our site and our products to the preferences of our visitors
and users in order to use their full functionality. This information is
completely anonymous, it is used for very limited purposes and is kept for a
limited period of time.
Statistical cookies. These cookies allow us to
gather statistical information and to provide content in accordance with the
individual user preferences. Through them, we can anonymously track the number
of visitors, the pages viewed, which pages/sections/rubrics on our site you
have visited, whether you have visited our site through a mobile or a desktop
device, visitor activity, whether visitors encounter difficulties when using
it, what part of the website content attracts the most serious interest, repeated
site visits and other anonymous data. These cookies help us analyze traffic,
which allows us to improve the website as well as the overall user experience.
The information gathered through these cookies is used exclusively for
statistical purposes and is not intended to be used for identifying users personally.
We do not receive any information about your personal data. We use the cookie
information to make our site more enjoyable and user-friendly so that we can
provide you with personalized recommendations.
You can choose yourself whether to accept the
cookies or not. If you want to know when your computer gets a cookie, you can
set up your browser so that it notifies you about it. This allows you to accept
or reject a cookie. Your computer can be set to reject all cookies. If you want
to find out how to do this, visit http://www.allaboutcookies.org/. Please note that changes to your
browser that disable cookie functionality may prevent parts of our site from
functioning properly or they may become inaccessible, including the “log in”
Our servers automatically record information
you create when you use our services. Log data may include data such as your IP
address, your browser type, operating system, referring web page, visited
pages, location, mobile device, search terms, and cookie information. We
receive information about visits when you use our services, for example when
you visit our website, sign in to use our services, or interact with our email
notifications. We use log data to provide our services, to measure, personalize,
and improve them. Information about logging in will be stored within 6 months.
11. Changes to privacy
The most up-to-date version of the policy will govern the use of your
information and will always be available on our site. If we make a change to
this policy that, in our sole discretion, is material, we will notify you via
an email to the email address associated with your account or provided by you.
By continuing to access your account or use our services after those changes