Banner
Banner

I. PREAMBLE
 
In these General Terms and Conditions the terms set forth below shall be used in the following meaning:
1. The University Press was created by Decree No 25 of the Council of Ministers of 18.05.1985 in celebration of the 100th anniversary of Sofia University St. Kliment Ohridski. The main subject of activity of the University Press is: publishing and distributing academic and scientific as well as fiction publications; providing the necessary printed publications for the educational and scientific activities of Sofia University; promoting the scientific achievements of the academic community.
Seat and registered office: Sofia 1164, Lozenets district, 64 Zlatovrah Str., BULSTAT 000722757. Website https://unipress.bg
Contact details: tel. 02/81 61 601, pr@unipress.bg
Within the meaning of these General Terms and Conditions, the University Press acts in its capacity of a "trader", i.e. a legal entity that sells or offers for sale publisher’s products, provides printing services or independently concludes and executes business, commercial, publishing and other contracts as part of its commercial or professional activity in the public or private sector.
2. "User" is any natural and legal person as well as unincorporated association, accessing the website and benefiting from the goods and services offered by the University Press, including any consumer who is under the protection of the Consumer Protection Act (CPA).
3. “User under the protection of the Consumer Protection Act (CPA)” is any natural person who acquires goods or uses services that are not intended for doing any commercial or professional activity as well as any natural person who, in his/her capacity of a party to a contract, ruled by the CPA, acts outside the scope of his/her commercial or professional activity.
4. “Registered user” is a user who has registered himself/herself on the website of the University Press, following the established procedure, thus obtaining the additional right to request the purchase of books and other published materials.
5. “Packaging” refers to all products made of material of any nature to be used for the storage, protection, transportation, delivery and presentation of goods – from raw materials to processed goods – from the producer to the user or the consumer. Non-returnable items that are used for the same purposes are also considered pakaging. Packaging is considered to be any other item described in the Ordinance on Packaging and Packaging Waste issued on the grounds of Art. 13, Para. 1 of the Waste Management Act.
6. “Purchase price” is the final price per item or per certain quantity of publisher’s products and printing services with VAT and all additional duties and taxes included.
7. “Price per item” is the final price per one item of the offered products/goods with VAT and all additional duties and taxes included.
8. “Goods” are tangible movable items, with the exception of items sold by way of forced execution or other measures by law enforcement authorities, as well as items that are abandoned or confiscated in favor of the state and are offered for sale by the state authorities. “Goods”(”Product”) within the context of the present General Terms and Conditions refers also to any book or publisher’s production, including dictionaries, academic literature and electronic books.
9. “ Invitation to purchase" is a commercial communication which indicates characteristics of the product and the price in a way appropriate to the means of the commercial communication used and which thereby enables the consumer to make a purchase.
10. “Sales contract“ is any contract under which the trader/the University Press transfers or undertakes to transfer the ownership of publisher’s materials/goods to the consumer and the consumer pays or undertakes to pay the price thereof, including any contract having as its object both goods and services.
11. “Digital content” is data which are produced and supplied in digital form, such as computer games, anti-virus programs, applications, films, music, texts, electronic books, newspapers, magazines, software or online games, databases, gambling internet sites etc., irrespective of whether they are accessed through downloading or streaming, from a tangible medium or through any other means.
 12. “Means of distance communication” is any means which, without the simultaneous physical presence of the trader and the consumer, may be used for the conclusion of a contract between those parties, such as addressed or unaddressed printed materials, standard letters, coupon advertisements in the press, catalogues, telephone (with or without human involvement), radio, television, videophone, video texting, sms messaging, computer, email, internet, fax, mail order.
13. “General Terms and Conditions” refers to the present document which is an “electronic document” within the meaning of the Electronic Document and Electronic Signature Act, and is an electronic statement, recorded on magnetic, optical or other carrier that allows it to be reproduced.
14. “Website” / ”Site” is a term which denotes the website of the University Press, accessible at the following web address: https://unipress.bg/.
 15. “Password” is a user-defined code of letters and/or digits which together with the username identifies the user and provides him/her with the opportunity to place valid purchase orders for buying the products offered by the University Press, which can be found at https://unipress.bg/.
16. “Processing of personal data” means any operation or set of operations which is performed on personal data or on sets of personal data by automated or other means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
17. “ Provision of personal data" is any activity for the full or partial transfer of personal data from one administrator to another or to a third person within the territory of the country or abroad.
18. “Direct Marketing” is the offering of goods and services to natural persons by post, telephone or another direct way as well as conducting surveys about the offered goods and services.
 
II. SUBJECT MATTER OF THE GENERAL TERMS AND CONDITIONS
1. These General Terms and Conditions regulate the terms and the procedure for the supply of publisher’s products by St. Kliment Ohridski University Press, which are offered through the website of the University Press https://unipress.bg/, subject to observance by the user of the requirements stated therein.
2. St. Kliment Ohridski University Press shall not be liable for any disturbances or technical problems, which may prevent the supply of goods due to the exploitation of the computer equipment by the user.
3. St. Kliment Ohridski University Press shall undertake to inform the user in case of amendments to the General Terms and Conditions by prominently publishing a message on their website https://unipress.bg/ about the changes in the General Terms and Conditions and an updated text of the amendments.
4. By acceptance of these General Terms and Conditions, the user shall agree to observe them in the version, published on the site of St. Kliment Ohridski University Press at the time of their adoption.
 
III. INTELLECTUAL PROPERTY RIGHTS
1. The User is not allowed to copy, transfer, distribute, disseminate, store or use in whatever other manner any portion or the entire content available on the site https://unipress.bg/ in whatever form, without the prior written permission of St. Kliment Ohridski University Press.
2. The User is not allowed to use the website for sending or transmitting any materials that have unlawful, threatening, false, misleading, abusive, harassing, libelous, defamatory, vulgar, obscene, scandalous, inciting, pornographic or religiously incorrect content, or any other materials which can create or encourage behavior that could be considered a crime, could lead to civil or criminal liability or could otherwise infringe the law.
3. The entire content of the website https://unipress.bg/, including its text segment, drawings, graphics, photographs, databases, design, video, trademarks, software programs, logos, slogans and other information, constitutes copyrighted work within the meaning of the Copyright and Related Rights Act, and the Trademarks and Geographical Indications Act respectively, and belongs to St. Kliment Ohridski University Press and/or its partners, clients or users who have provided the relevant copyrighted items and materials.
4. Any partial or entire use, reproduction, modification, public display, etc. of the website content without the prior written consent of St. Kliment Ohridski University Press, of its authors or holders of other protected copyrights, clients, partners and/or users, who had granted the relevant works and materials for publishing is forbidden and shall be prosecuted by all lawful means according to the procedure provided for in the law.
 
IV. WEBSITE USE POLICY. REGISTRATION
1. The access to the publisher’s products, offered by St. Kliment Ohridski University Press is granted by registration on the website https://unipress.bg/.
2. When registering, all users shall fill in an online request by entering the following information: first name and family name, email address and password.
3. To place an order or receive a delivery the user shall undertake to provide correct, accurate and updated information about himself/herself when filling in the registration form. When subsequently processing and executing the request, St. Kliment Ohridski University Press shall not be liable for incorrect data provided by the user.
4. After completing the registration procedure, the user shall receive the requested username (unless it is used by an already registered user) and the password for access to the products offered by St. Kliment Ohridski University Press. All users shall receive an electronic notification which explicitly confirms that the registration has been successful.
5. In case of lost (forgotten) password or username and after an explicit request by the user, St. Kliment Ohridski University Press shall undertake to send a new password or username to an electronic address specified by the user.
6. St. Kliment Ohridski University Press assumes no responsibility for the timeliness, deletion, misdelivery or failure to store any personal settings of the user as well as for any damage and loss of profit incurred by the user as a consequence of, as a result of or due to the fact that the books have been sold out, including the inability to use the website because of technical problems, maintenance, etc.
7. St. Kliment Ohridski University Press shall not be liable for any damage or loss resulting from failure to follow the provisions in this section.
 
V. PERSONAL DATA PROTECTION
1. The data by which a user can be identified may include: "first name and family name, e-mail address, postal address, telephone number, as well as any other information, which the user provides voluntarily when purchasing books and other materials published by St. Kliment Ohridski University Press.
 2. When providing its products, St. Kliment Ohridski University Press, in its capacity of personal data controller and processor, follows the Personal Data Protection Policy.
3. The User is entitled to access, correct and alter his/her own personal data, which he/she has filled in when registering on the website https://unipress.bg/. If any changes occur in the registration data, the user should update the information within 7 business days, otherwise St. Kliment Ohridski University Press shall not be liable for the fulfillment of any order which has been placed by using the outdated registration data. 
4. Upon acceptance of these terms and condition, the users who have registered their username and password explicitly agree that the personal data provided by them (including the chosen username and password) shall be processed by the person, who processes personal data in St. Kliment Ohridski University Press, as well as that this personal data shall be used for direct marketing purposes. St. Kliment Ohridski University Press explicitly states that the personal data provided by the user will not be transfered to third persons to be used for advertising or promotional purposes.
5. By accepting these General Terms and Conditions the user is deemed to have been informed about the possibility that his/her personal data may be disclosed to third persons by complying with the legislation in force.
6. St. Kliment Ohridski University Press exercises due diligence in collecting, processing and storing the users’ personal data. When collecting, processing and storing personal data, St. Kliment Ohridski University Press strictly complies with the Bulgarian legislation and handles the the users’ personal data in a responsible way.
7. The access and the use of social media sites such as Facebook, Instagram, etc., by the users require separate registration and are subject to the general terms and conditions of the relevant internet sites, therefore St. Kliment Ohridski University Press shall be not bear responsibility for the protection of personal data that the users have provided when accepting the terms and conditions of these sites.
 
VI. PRICES
1. St. Kliment Ohridski University Press has the right to give price discounts on the offered books for a specific period of time and this shall be marked accordingly.
2. Apart from the discounts under item 1 of this section, when a new price of a book has been set, St. Kliment Ohridski University Press reserves the right to change the prices on its own initiative without prior notification to the users.
3. The user is obliged to pay the price which was specified on the website at the time the order was completed, regardless of whether the price is much lower or much higher than the one subsequently set.
4. In case of technical errors in the data entered for the user, St. Kliment Ohridski University Press reserves the right to cancel the order and shall owe no compensation whatsoever to the user other than to refund the amounts paid and / or deposited by the user, if any.
 
VII. DELIVERY
1. St. Kliment Ohridski University Press delivers its products within the territory of Bulgaria and abroad.
2. Deliveries on the territory of the country are made by courier - Speedy, M&BMExpress, Econt and Bulgarian Posts Ltd., within the set deadline.
3. Deliveries abroad are made by Bulgarian Posts Ltd., or by any of the other courier companies listed above, within approximately 10 to 40 working days, depending on the particular destination.
4. The delivery charge within the territory of the Republic of Bulgaria and abroad is automatically calculated on the basis of the total weight of the ordered items and in compliance with the delivery rates set by the above mentioned courier companies which are accessible on their websites. All transportation costs are payable by the user.
5. Deliveries of published products ordered by the user are made according to the method chosen by him/her and within the time limits determined in items 2 and 3 of this section.
6. St. Kliment Ohridski University Press reserves the right to extend the above-mentioned time limits by up to 7 days, without prior notice to the user, and to extend them by more than 7 days with the prior consent of the user.
7. St. Kliment Ohridski University Press reserves the right to change the person, making the delivery, without prior notice to the user and without prejudice to the price, the time limit and the way of delivery.
8. If the user cannot be found at the address specified by him/her within the delivery deadline or no access and conditions are provided for the delivery to be made within the specified time period, St. Kliment Ohridski University Press shall be absolved of its obligation to deliver the ordered published products. In this case, the user shall be entitled to confirm the submitted request, with all delivery costs being covered by him/her. The moment the said confirmation is done, a new delivery time frame begins.
 
VII. METHODS OF PAYMENT
1. In case of cash payment of the ordered publishing products, the user undertakes to pay at the moment of delivery the full value of the delivered order to a representative of St. Kliment Ohridski University Press or to the person who is making the delivery.
2. In case of bank transfer in BGN, the user shall deposit an amount equalling the cost of the order into the bank account of St. Kliment Ohridski University Press, and the delivery of the ordered books/publisher’s products will be done only after confirmation of the deposit. The reference number of the order should be mandatorily indicated in the section “Reason for payment”. All fees and commission charges are payable by the client.
3. In case of bank transfer in euro, the user shall deposit an amount equalling the cost of the order into the bank account of St. Kliment Ohridski University Press, and the delivery of the ordered books/publisher’s products will be done only after confirmation of the deposit. The reference number of the order should be mandatorily indicated in the section “Reason for payment”. All fees and commission charges are payable by the client.
 
XI. ORDER CANCELATION. REFUSAL OF GOODS. RETURN OF GOOD
1. The user reserves the right to cancel the order: within 24 hours of placing it, and if the publisher’s products have not left the warehouse/business premises of St. Kliment Ohridski University Press. The cancellation is to be done at https://unipress.bg/. When making a cancellation request the user should indicate: name, number and date of order, description of the publisher’s product.
2. Pursuant to the provisions of Art. 50 of the Consumers Protection Act , a user who is under the protection of the CPA is entitled to cancel the order of one or more books without indicating the reason, without owing any indemnities or penalties, and without paying any costs within a 14-day period starting from the day the items were received.
3. In case of exercising the right to cancel the order under Item. 2 of this section, the user who is under the protection of the CPA shall cover only the costs under Art. 54 and Art. 55 of the CPA.
4. The cancellation of an order is done via the website https://unipress.bg/. In order to exercise his/her right to cancel an order, the user may fill in the standard “right of cancellation form” available on the website. In case of cancellation St. Kliment Ohridski University Press shall send the user, who is under the protection of the CPA, a confirmation about the receipt of his/her cancellation form.
5. When the right of cancellation has been exercised, the user must send back or hand in the pudlisher’s products to St. Kliment Ohridski University Press or to a person authorized by the University Press. The goods must be returned in good sales condition without undue delay and no later than 14 days from the date on which the user who is under the protection of the Consumer Protection Act communicated to the publisher his/her decision to withdraw from the contract.
6. The deadline shall be considered met if the user sends back or hands in the publisher’s products to the University Press before the expiry of the 14-day period. The return costs are payable by the user, who is under the protection of the Consumer Protection Act.
7. When a user who is under the protection of the Consumer Protection Act, has exercised his/her right for cancellation, St. Kliment Ohridski University Press shall refund the user all monies paid by his/her without undue delay and no later than 14 days from the date on which it was informed about the decision of the user to withdraw from the contract, pursuant to Item 2. of this section.
8. The user is entitled to waive the receipt of the publisher’s products ordered by him/her in the following cases: the delivered goods obviously do not correspond to the ordered ones and this can be found by mere inspection of the goods; the publisher’s products and/or their packaging have been damaged during shipment; and/or the price that is to be paid by the user does not match the price due.
9. On delivery, the user should check the content of the package to see if the delivered items match the ordered ones. If printing imperfections are found or the goods are visually damaged, the user should address the courier who is obliged to draw up a protocol for the damaged delivery. 
10. In the cases set forth in Item 8. and Item 9. of this section, St. Kliment Ohridski University Press has committed itself to replace the publisher’s product concerned with a new one within 7 days, but if there is no availability of the ordered item, St. Kliment Ohridski University Press shall refund the whole amount deposited by the user within 14 days of the implementation of the procedure under Item 8. and Item 9. of this section. All delivery costs are payable by St. Kliment Ohridski University Press.
11. The provisions of Art. 50 to 56 of the Consummer Protection Act shall not apply to contracts for the supply of digital content (electronic books), which is not delivered on a tangible medium, but is downloaded from the website, after the downloading procedure has begun with the user’s prior express consent and acknowledgment that by downloading the purchased item he/she loses his/her right of withdrawal.
 
X. OTHER PROVISIONS
1. St. Kliment Ohridski University Press has the right to change the manufacture and the design of the offered publisher’s products without prior notice.
3. St. Kliment Ohridski University Press makes no representations that the publisher’s products and services available at this Site are appropriate, or that they are accessible outside the territory of Bulgaria, and therefore the access to them from territories where their content is considered illegal, is prohibited.
3. Forgotten password. If you have forgotten your password, go to the Registration page and click on the “Forgot password” button. Enter the email you used on registration. We will send you a temporary password that will allow you to identify yourself to the system. The password will be sent to the specified email address if the latter matches the already registered one. After logging in with your email address and temporary password, select MY PROFILE > EDIT to change the temporary password with a password of your own choice.
4. St. Kliment Ohridski University Press shall not bear any responsibility if the user has not read and is not familiar with the updated version of these General Terms and Conditions.
 
XI. LIABILITY
1. St. Kliment Ohridski University Press aims to provide up-to-date information from sources it considers reliable, but does not guarantee that they are such, and neither does it guarantee that the webpage is free of errors and that access to it is uninterrupted.
2. St. Kliment Ohridski University Press does not confirm and is not liable for the information contained in the websites to which it provides hyperlinks, or for the products, services, etc., offered on the same websites.
3. St. Kliment Ohridski University Press is not responsible for the quality and condition of Internet connections, or for the functioning of the devices that provide these connections.
5. St. Kliment Ohridski University Press is not liable for any direct, indirect or consequential damage or loss of profits, arising from or related to the access and use of the site.
 
XII. LINKS TO THIRD PARTY WEBSITES
1. The website may contain links to websites that are owned or operated by third parties, not by St. Kliment Ohridski University Press. These links are provided for your convenience only. St. Kliment Ohridski University Press has no control over them and bears no responsibility for the content, privacy policies or security of such websites.
 
XIII. APPLICABLE LAW
1. Issues not regulated in these Terms and Conditions shall be governed by the provisions of the Bulgarian legislation in force.
2. All disputes, related to these Terms and Conditions, not settled by negotiation and mutial consent, shall be referred to the competent Bulgarian court.
These Terms and Conditions shall come into force on the day of their publication and are available on the official website of St. Kliment Ohridski University Press: https://unipress.bg/.